Appointment information Calling System During Call Reflecting Personal Preference and Method

摘要

The present invention relates to a system for calling appointment information during a call reflecting personal preferences, comprising: a recording module for recording, storing and managing conversations during a call; An appointment term sensing module for extracting a preset appointment term from the conversation, and determining that the appointment term is determined by determining that an appointment is included in the conversation when the sum of the weights of the extracted appointment terms exceeds a reference value; Conversations containing the confirmed appointment terms and m conversations previously stored in the call recording DB are indexed, the time zone corresponding to the preset appointment discovery rule is extracted from the conversation during a call and the indexed conversation, and object name recognition for a place ( An appointment information extraction module for generating appointment information by extracting a place meeting the constraint through (NER); Determine whether to reject an appointment, recommend refusal of an appointment, or fulfill an appointment according to a preset individual's preference, recalculate the travel time according to constraints including the person, place, and time of the appointment, and calculate the time zone matched with the appointment information as an overlapping time zone. An appointment time zone search module that sorts in time series according to a rule; And an appointment output module that converts the appointment information into voice and outputs it according to the sorted time zone.