Digital name tag display switching system, digital name tag display switching device and digital name tag display switching program

摘要

PROBLEM TO BE SOLVED: To display a customer's name on a digital name tag in a notation in a language suitable for the customer's customer so as not to interfere with the customer's service. SOLUTION: A microphone 111 converts a conversation between a customer service person and a customer service partner into an audio signal. The digital name tag display switching device 200 determines the utterance language used in the conversation based on the voice signal. The reader 112 reads the identification information including the country information from the identification card of the customer service partner. The digital name tag display switching device 200 determines the target country language corresponding to the country shown in the country information based on the read identification information. The information terminal 113 is designated with the selected language selected by the judgment of the customer service. The digital name tag display switching device 200 displays the customer service name on the digital name tag 300 in at least one of the utterance language, the target national language, and the selected language. [Selection diagram] Fig. 2