The Mavin systems and computer-implemented processes of the invention analyze, score, and report the results from Likert scale survey questions. The systems and methods address three weaknesses in traditional Likert scale analyses by providing: (1) a scoring procedure that is sensitive to all levels of response; (2) a determination and designation of a standard score used to determine whether the results meet that standard; and (3) a scoring process used to determine the degree to which a given score exceeds or fails to meet this standard. In addition, the Mavin systems and methods support recalculation and adjustment to the scoring model when available data support such adjustments.
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