IDENTIFYING AN APPROPRIATE CONTACT ACROSS COLLABORATIVE APPLICATIONS

摘要

A computer-implemented method, system and computer program product for identifying an appropriate contact across collaborative applications. Contact information is collected from monitored messages, communication lists and contact lists in each collaborative application. Contact records are generated based on the collected contact information, where such records are inserted into a contact list. After receiving a query from a user containing a keyword(s) that include a nickname (or portion thereof) of a second user whom the user desires to interact via the current collaborative application, a search is performed in the contact list for any record containing a nickname that is similar to the provided keyword(s). Record(s) in the contact list containing a nickname that exceeds a threshold degree of similarity as the keyword(s) are identified. Such identified records may contain a user identifier which is used to identify the appropriate nickname of the second user associated with the current collaborative application.