An electronic experts system in case of accidents

摘要

AbstractAn Electronic Accident Estimating System has been produced byintegrating commercially available electronic hardware withproprietary software developed expressly for the estimating system.Electronic images of accidented vehicles are taken by the bodyshopestimator. These images are then imported to a computer by using acolor video digitizer. The images, once resident in the computer,provide the visual evidence substantiating the estimated accidentdamage. The bodyshop estimator fills in the accident estimate onthe computer, highlighting areas on the various images as required.Once the estimate is completed, the estimate file is compressed insize and transmitted electronically to the insurance company. Atthe insurance company, an insurance estimator then decompresses theestimate file and begins to peruse the estimate. If furtherclarification is required, the insurance estimator can request moreimages to be taken and transmitted. Execution of repairs can alsobe easily audited by the insurance company by simply requestingthat images be taken during the repairs at specific repairmilestones ( replacement of body panels, application of primer,etc. ) and transmitted to their office. The system also provideson-line archiving of accident estimates.