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SYSTEM AND METHOD FOR PROVIDING CONSULTING SERVICE, SERVER SYSTEM AND RECORDING MEDIUM WITH CONSULTING SERVICE PROVIDING PROGRAM RECORDED THEREON

机译:提供咨询服务的系统和方法,服务器系统以及带有其上记录的咨询服务提供程序的媒体

摘要

PROBLEM TO BE SOLVED: To provide a consulting service providing system, a server system and a consulting service providing method capable of increasing the providing opportunities of a consulting service and facilitating procedures about the consulting services, and a recording medium on which a consulting service providing program is recorded. SOLUTION: This system has a terminal 15 for a consultant registering consultation contents in a server system 18, a terminal 14 for the constant registering answers to the consultation contents registered in the system 18, a consultant database 20 in which the consultation contents and the answers to the consultation contents are stored as result databases 27 and 28 and client information is stored, and the server system 18 provided with client databases 19 and 20 where the consultant information is stored, and automatically performs charging processing to solve the above problems when the consultant answers to the consultation contents registered by the client.
机译:解决的问题:提供一种咨询服务提供系统,一种服务器系统和一种咨询服务提供方法,其能够增加咨询服务的提供机会并促进有关该咨询服务的程序,以及一种在其上提供咨询服务的记录介质节目被记录。解决方案:该系统具有一个用于顾问在服务器系统18中注册咨询内容的终端15,一个用于不断注册对系统18中注册的咨询内容的答案的终端14,一个在其中存储咨询内容和答案的顾问数据库20到咨询内容的结果数据库27和28被存储,并且客户信息被存储,并且服务器系统18被提供有客户数据库19和20,该客户数据库19和20被存储顾问信息,并且当顾问被咨询时自动执行收费处理以解决上述问题。回答客户注册的咨询内容。

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