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SURVEY SYSTEM TO QUANTIFY VARIOUS CRITERIA RELATING TO THE OPERATION OF AN ORGANIZATION
SURVEY SYSTEM TO QUANTIFY VARIOUS CRITERIA RELATING TO THE OPERATION OF AN ORGANIZATION
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机译:量化有关组织运作的各种标准的调查系统
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摘要
A system for providing accurate, quantifiable and reproducible assessments of an organization's performance based on predetermined criteria. The system includes a telecommunications infrastructure administered by a survey administrator (20). Employees or non-employees of a company or other organization (10) to be evaluated log onto the system and answer a plurality of questions relating to various aspects of the business entity's operations. The information may be obtained through Internet communications (70), through touch-tone telephone systems (300), and in many other ways including the use of personal computers, diskettes and email, or even manual means such as pencil and paper where penciled-in answers are read by a scanner. The data is stored in a database (100) and subsequently analyzed by the survey administrator (20) for evaluation and forecasting of the business entity's performance.
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