PURPOSE: An after service and a repair service system of a computer using on-line is provided to enhance the quality of after service and repair service by fast and conveniently connecting a user to an after or repair service provider in diverse methods by using on-line. CONSTITUTION: A PC user approaches to a service provider by using an exclusive line and the service provider connects the user PC(1) approving to the service provider(2) through on-line and checks a problem of the user PC with the service provider PC. After completing the check, the service provider finds out and solves the defect of the user PC. The system maintains the information security by making the user PC executing mirroring the work process of the service provider during checking and solving the problem and defect of the user PC.
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