Automated response method for telephone involves vocal monitoring of sounds emitted by caller for comparison with keywords

摘要

The automated response method for a telephone (8) involves vocal monitoring of sounds emitted by the originator of a telephone call and received by a client (2), to identify at least one key word. A response message is emitted to the originator as a function of the identified keyword. Multiple messages can be stored in a data base (4), each message being associated with a keyword. Claims include an apparatus for carrying out the method