Storing and/or retrieving a document within a knowledge base or document repository

摘要

A document is stored in and retrieved from a repository being indexed by a search engine by applying to each document a first classification based on a profile of a user who is likely to access the repository. A query formulated by the user to the search engine results in the engine producing a list of references of documents. The list of references is reduced by eliminating from the lists the documents and references which do not correspond to the user's profile. A second classification level, representative of the particular nature of the problem to which the document refers, is performed. Automatic tagging and labeling mechanisms improve the repository partitioning.