Building a learning organization using knowledge management

摘要

A knowledge management database system and method for building such a system relies on input from various subject matter experts to review and validate the structure of the database (in terms of substantive subject matter areas included in the database, their definitions, focus) and the various items stored in the database. The review and validation renders the database as “easy to use” by a novice in the particular situation, allowing that user to easily navigate through the database system and find a response to a particular issue or problem. Such a database management system is particularly useful in a large organization, or one with rapid turnover in certain jobs, allowing a user who may be unfamiliar with various aspects of a particular issue to readily find the relevant information.