After-Sales Service System of Electronic Product Using IP Tracing and Method of The Same

摘要

Provide quality after-sales service when the consumer is requested to convey information about the case by the electronics connected to the Internet to recognize the IP address where the current electronic products based in its electronic product to the nearest service center be so, when installed on each electronic equipment connected to the Internet, the LAN card, and a respective electronic equipment that enables access to the Internet via the LAN card via a network to the electronics and communicate with each other to collect information of the electronic product and stored existing information to and compared to determine the changes, such as the location, and the components of each electronic product updated with the new information, and installed on the management server to provide new information to the electronics company or service center, network card or electronic product is a unique ID and above it recognizes the IP address for the Internet connection to send to the management server To provide after-sales service system of electronic products using IP tracking which include detection chipset.