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Systems and methods for providing off-line backup of a programmable device's configuration data to users of programmable devices at a service location
Systems and methods for providing off-line backup of a programmable device's configuration data to users of programmable devices at a service location
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机译:用于向服务位置处的可编程设备的用户提供可编程设备的配置数据的离线备份的系统和方法
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摘要
Systems and methods for providing support services to users of programmable devices are provided. One of many possible methods for providing support services for a plurality of programmable devices associated with a plurality of users involves the steps of: receiving user-specific data associated with one of the programmable devices and the corresponding user; storing the user-specific data associated with the programmable device and the corresponding user; receiving notification that a replacement programmable device for the programmable device is needed by the user; and configuring the replacement programmable device based on the user-specific data associated with the programmable device and the corresponding user. The method may further involve the steps of: providing the replacement programmable device to the user; receiving the programmable device; repairing the programmable device; providing the repaired programmable device to the user; receiving the replacement programmable device from the user; and receiving payment for providing the support services to the user.
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