Call Answering Method According to Caller Type in Private Switching System

摘要

The present invention relates to a method for distinguishing and responding to a caller in a private exchange system. The present invention prioritizes the caller by type in a private exchange system, and waits for a call to a terminal having a plurality of incoming function keys, and stores the incoming call according to the call type. A process of notifying a call state according to a call type, increasing a queue index, and forming a waiting call and a call path corresponding to the call type if a response is received to the call according to the call type. Is done. Therefore, the present invention can improve the quality of the call response service because the private exchange system can respond to the incoming call by giving priority to the types of callers.