Kindness Evaluation Apparatus of a Telephone Receiver, and its Method

摘要

1. The art that the invention described in the claims ; The present invention relates to kindness will evaluate the device and its method of telephone answering ; 2. SUMMARY OF THE INVENTION The attempt to resolve ; The present invention outputs the results of the evaluation of the customer willing party to respond to telephone calls and answering parties willing to improve the assessment of telephone answering telephone answering device and a willing party Its purpose is to provide a method that. ; 3. Base ; The invention of the solution of the invention, in the kindness evaluation device for evaluating the kindness of telephone answering, telephone connection sensing to detect a dial-up connection between the phone and the phone answering customer's phone Sudan; Signal detection means for detecting a signal from the customer's telephone; Message combination means that the kindness to inform assessment calls to the customer when the phone connection detection means detects a dial-up connection; First storage means for storing the customer willing evaluation value detected by said signal detection means; First control means for controlling the output of the evaluation willing detected by the signal detection means; And comprising output means for outputting the evaluation of the customer friendliness. ; 4. An important use of the invention ; The present invention is being used for telephone answering party willing assessment.