Method for automatically reporting on customer's order ststus on internet eletronic commerce hosting service system

摘要

PURPOSE: A method for automatically reporting a user's order in an internet electronic commerce hosting service system is provided to automatically report an order state with respect to an order, shop manager and mall manager based on a user's order state change in an Internet electronic commerce hosting service system. CONSTITUTION: An order information of a user is divided into payment information and delivery information for thereby detailing an order state. When the order state is changed from the user, an Internet electronic commerce hosting server searches contact information from an order information database of the user and informs the order state change to the user based on the type of the contact and the payment information. The internet electronic commerce hosting server transmits an e-mail to the main server based on an e-mail address stored in the user's order information database and automatically reports the order state using a telephone number or fax. The Internet electronic commerce hosting server checks the user's contact information and order state change state in the order information database of the user when the order state of the user is changed and reports the order state change. The user's order state is reported to the shop manager, delivery manage and mall manager based on an e-mail for thereby performing the work with respect to the order state change.