A system and process for enabling a communication device having computing capability, a user interface and display, to conduct two-way voice communications between a user and a remote party over a communication link in such a manner that the remote party speaks but the user does not, is presented. In general, a series of menus listing potential responses is displayed on the display of the communication device. In addition, there are a plurality of backchanneling responses provided that the user can select. These responses are employed by the user to communicate with the remote party, rather than speaking. This is accomplished by the user selecting one of the available responses. Once a selection has been made, a pre-recorded voice snippet corresponding to the selected response is accessed. The accessed voice snippet is then played back and transmitted to the remote party over the communication link.
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