首页> 外国专利> OFFICE COUNTER SERVICE SYSTEM, OFFICE COUNTER SERVICE METHOD, OFFICE COUNTER SERVICE PROGRAM, AND PORTABLE INFORMATION PROCESSOR COLLABORATED WITH OFFICE COUNTER SERVICE SYSTEM

OFFICE COUNTER SERVICE SYSTEM, OFFICE COUNTER SERVICE METHOD, OFFICE COUNTER SERVICE PROGRAM, AND PORTABLE INFORMATION PROCESSOR COLLABORATED WITH OFFICE COUNTER SERVICE SYSTEM

机译:与办公室柜台服务系统协作的办公室柜台服务系统,办公室柜台服务方法,办公室柜台服务程序以及便携式信息处理器

摘要

PROBLEM TO BE SOLVED: To provide efficient customer service operated under a secure environment, capable of reducing a risk burden of personal information leakage on a merchandise and service provider side.;SOLUTION: This office counter service system comprises a biometric information acquisition part 110 for acquiring biometric information of a customer to transmit the biometric information to a reader writer 10, an authentication indication part 111 for a biometirc authentication indication containing the biometric information to a portable type information processor 50, a personal information receiving part 112 for acquiring personal information of the customer read from own storage area by the portable type information processor 50 in response to a result of biometric authentication, and an output processing part 113 for acquiring an address of a service providing server 200 for searching provision desired service assigned by the customer from a committing side information table 125 to provide provision service, and for acquiring a data by inquiring the data required for the window service of the provision service to the service providing server 200 via a network 140, so as to be displayed on an output interface 106 together with the personal information derived from the portable type information processor.;COPYRIGHT: (C)2009,JPO&INPIT
机译:解决的问题:为了在安全的环境下提供有效的客户服务,能够减少商品和服务提供者方面的个人信息泄漏的风险负担。获取顾客的生物特征信息以将生物特征信息发送给阅读器写入器10,用于将包含生物特征信息的生物特征认证指示的认证指示部分111提供给便携式类型信息处理器50,用于获取个人信息的个人信息接收部分112响应于生物认证的结果,由便携式类型信息处理器50从自己的存储区域中读取顾客,以及用于获取服务提供服务器200的地址的输出处理部分113,该服务提供服务器200用于从顾客中搜索由顾客分配的期望提供的服务。提交辅助信息表12 5提供服务,并通过网络140向服务提供服务器200查询提供服务的窗口服务所需的数据来获取数据,以便与个人信息一起显示在输出界面106上源自便携式类型信息处理器。;版权:(C)2009,JPO&INPIT

著录项

  • 公开/公告号JP2008282334A

    专利类型

  • 公开/公告日2008-11-20

    原文格式PDF

  • 申请/专利权人 HITACHI LTD;

    申请/专利号JP20070128142

  • 发明设计人 MINAMI SHOICHI;ITO TOMOYUKI;ANDO KENJI;

    申请日2007-05-14

  • 分类号G06Q50/00;G06K17/00;G06K19/10;G06Q10/00;

  • 国家 JP

  • 入库时间 2022-08-21 19:43:00

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