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SYSTEM FOR EVALUATION OF CUSTOMER SATISFACTION AND EXPERIENCE
SYSTEM FOR EVALUATION OF CUSTOMER SATISFACTION AND EXPERIENCE
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机译:客户满意度和体验评估系统
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摘要
The present invention discloses a system and a method for evaluating customer loyalty. The system evaluates customer loyalty by calculating a satisfaction rating which is based on the customers" initial perception and actual experience of buying a product and/or service.
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