System and method for managing service facilities in a service enterprise

摘要

A system and method for optimizing the architecture of a service territory in a service enterprise. A management area has a fixed service call capacity to provide maintenance services to a subscriber base of the service enterprise. The cost of servicing the subscribers within the management area is measured by computing the driving cost and the restocking costs over a range of 1 to n service facilities using probability analysis. The optimal number of service facilities is determined by finding the lowest aggregate cost of servicing the subscribers over a range of 1 to “n” service facilities.