ANTI-SOCIAL PROTOCOL FOR EMERGENCY DISPATCH

摘要

Systems and methods are provided to guide an emergency dispatcher in responding to emergency calls involving a hate crime or other anti-social behavior. The systems and methods can include an emergency police dispatch protocol configured to facilitate uniform and consistent gathering of information about an incident being reported. The emergency police dispatch protocol includes one or more dispatch protocols configured for particular incidents or emergency situations, such as to aid the dispatcher in processing calls relating to anti-social behavior. The emergency police dispatch protocol presents a pre-scripted interrogation, including preprogrammed inquiries for a dispatcher to ask the caller. The pre-scripted interrogation of the dispatch protocol facilitates uniform and consistent gathering of information relating to hate crimes and other anti-social behavior. The information gathered can be stored and/or processed to determine a determinant value corresponding to an appropriate emergency dispatch response.