CUSTOMER RELATIONSHIP MANAGEMENT METHOD THROUGH MULTIPLEX-ASSIGNING CONNECTION PASSWORD OF ACCESS POINT, CUSTOMER MANAGEMENT SERVER AND COMPUTER READABLE RECORDING MEDIUM

摘要

PROBLEM TO BE SOLVED: To provide a method for managing customer relationship through multiplex-assigning a connection password of an access point.SOLUTION: In the method for managing customer relationship through multiplex-assigning a connection password of an access point, a customer management server (A) receives customer terminal information including customer terminal identification information and customer group identification information within a shop being transmitted by accessing the access points of a plurality of customer terminals; and (B) sets the plurality of accessed customer terminals as the same group in customer groups within the same shop on the basis of the received customer group identification information within the shop and stores the set group in customer information corresponding to the customer terminals included in the group as customer social information.