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The Relationship Between Customer Relationship Management Usage, Customer Satisfaction, and Revenue.

机译：客户关系管理使用率，客户满意度和收入之间的关系。

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作者
Simmons, Robert L.;
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作者单位

Walden University.;

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授予单位 Walden University.;
学科 Business administration.;Behavioral psychology.;Marketing.
学位 D.B.A.
年度 2015
页码 153 p.
总页数 153
原文格式 PDF
正文语种 eng
中图分类建筑科学;
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4. The Effect of Customer Relationship Management, Customer Value and Dimension of Service Quality on Customer Satisfaction and The Impact on Customer Loyalty of PT. Bank Tabungan Negara (Persero), Tbk Kas Siteba Padang Office [C] . Alwa Pascaselnofra Amril, Yunia Wardi, Erni Masdupi Padang International Conference on Education, Economics, Business and Accounting . 2019

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5. Customer satisfaction, behavior intention, attitude, and knowledge: Focus on the antecedents of relationship share in the context of customer relationship management (CRM). [D] . Thakur, Ramendra. 2005

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6. The study of the relationship between value creation and customer loyalty with the role of trust moderation and customer satisfaction in Sari hospitals [O] . Zienolabedin Rahmani, Mansour Ranjbar, Ali Asgar Nadi Gara, 2017

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The Relationship Between Customer Relationship Management Usage, Customer Satisfaction, and Revenue.

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