首页>
外国专利>
IDENTIFYING INDIVIDUAL INTENTIONS AND DETERMINING RESPONSES TO INDIVIDUAL INTENTIONS
IDENTIFYING INDIVIDUAL INTENTIONS AND DETERMINING RESPONSES TO INDIVIDUAL INTENTIONS
展开▼
机译:识别个人意图并确定对个人意图的响应
展开▼
页面导航
摘要
著录项
相似文献
摘要
Systems and methods automatically determine responses to intention-focused content based on semantic analysis, natural language analysis, token analysis, social network analysis and influence ratings. The systems and methods identify relevant queries for product support, purchase or advocacy from multiple communications channels and further separate the high-value conversations and individuals from the low value conversations and individuals in an efficient manner. Described herein is a system and method to use the identification of important individuals and the context of their conversations to appropriately route content items and messages and subsequent responses in such a way as to allow an efficient interaction to occur.
展开▼