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Method and apparatus for interaction or discourse analytics
Method and apparatus for interaction or discourse analytics
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机译:交互或话语分析的方法和装置
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摘要
A method and apparatus for analyzing and segmenting a vocal interaction captured in a test audio source, the test audio source captured within an environment. The method and apparatus first use text and acoustic features extracted from the interaction with tagging information, for constructing a model. Then, at production time, text and acoustic features are extracted from the interactions, and by applying the model, tagging information is retrieved for the interaction, enabling analysis, flow visualization or further processing of the interaction.
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