METHOD AND SYSTEM FOR PROVIDING A TELECARE SERVICE

摘要

It is disclosed a method for providing a telecare service to a patient. According to the method, at least one sensor installed in a domestic environment of the patient detects a datum relating to either the domestic environment or an interaction between patient and domestic environment. Based on the detected datum, an anomaly in the domestic environment or in the interaction between patient and domestic environment is detected. Then, a predefined question uniquely associated with the detected anomaly is selected for generating a questionnaire to be submitted to the patient, with the purpose of determining the cause of the detected anomaly. According to preferred embodiments, based on the patient's reply it is determined if the detected anomaly is a false anomaly and, in the affirmative, the predefined question associated to such false anomaly is excluded from the next questionnaire(s), even if the anomaly persists.