DIAGNOSTIC INQUIRY DEVICE AND DIAGNOSTIC INQUIRY METHOD

摘要

In this diagnostic inquiry device (12) and diagnostic inquiry method, types of abnormal sound that are or that accompany malfunction symptoms are included among options for obtaining information pertaining to malfunction symptoms. When the contents of malfunction symptoms are related to the occurrence of an abnormal sound in a device (22) that is the subject of diagnosis, a control unit (40) outputs from a sample abnormal sound output unit (44) a sample abnormal sound that is on the basis of a plurality of types of sample abnormal sound data stored in an external server (16) or a storage unit (42) of the diagnostic inquiry device (12).