System and Method For The Facilitation of Real-time Customer, Employee and Stakeholder Engagement Through Managed Devices

摘要

Systems and methods which facilitate real-time customer, employee and other stakeholder engagement with a business or other organization through managed devices are disclosed. In an aspect, systems and methods are disclosed which enable customers or employees to provide input to a business by responding to content displayed on an electronic device, where the content is controlled by the business or a third party service provider. In an aspect, methods and systems are provided to facilitate localized connectivity channels between a business and its customers for issue resolution.