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Information technology infrastructure services transition quality management

机译:信息技术基础架构服务过渡质量管理

摘要

Systems and methods for information technology infrastructure services transition quality management are described. According to the present subject matter, the system(s) implements the described method(s) for information technology infrastructure services transition quality management. The method includes generating a transition quality kit for each of a plurality of technology teams based on one or more service quality parameters, where the transition quality kit includes actual team data of the corresponding technology teams, and where the one or more service quality parameters include customer preferences and program requirements. The method further includes ascertaining a team transition quality rating of each of the plurality of technology teams based on the corresponding transition quality kit and team target data corresponding to the each of the plurality of technology teams, where the team transition quality rating indicates a team status update of the corresponding technology teams.
机译:描述了用于信息技术基础设施服务过渡质量管理的系统和方法。根据本主题,系统实现用于信息技术基础设施服务转换质量管理的所描述的方法。该方法包括基于一个或多个服务质量参数为多个技术团队中的每一个生成过渡质量套件,其中该过渡质量套件包括相应技术团队的实际团队数据,并且其中一个或多个服务质量参数包括客户的喜好和计划要求。该方法还包括基于相应的过渡质量套件和与多个技术团队中的每个技术团队相对应的团队目标数据,确定多个技术团队中的每个技术团队的团队过渡质量等级,其中团队过渡质量等级指示团队状态相应技术团队的更新。

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