METHOD AND APPARATUS FOR PROVIDING COUNSELING DIALOGUE USING COUNSELING INFORMATION

摘要

A method and apparatus for providing a consultation dialogue reflecting the situation and feelings of a user using consultation information is disclosed. The consultation dialogue providing apparatus includes a speech recognition unit for converting the input speech into text, a speech recognition unit for extracting the speech intention and the consultation information from the input speech converted into text, and the consultation contents based on the speech intention and the consultation information A dialog processing unit for determining a system utterance intention and a response generator for providing a system utterance generated based on the determined system utterance intention. Therefore, the consultation information, which is important information in the consultation, can be extracted from the user utterance, and the system utterance can be provided based on the extracted information.