METHOD FOR QUALITY ASSESSMENT medical services rendered

摘要

A method of evaluating the quality of the rendered medical services, including questionnaires, characterized in that evaluated the following parameters for the three-level scale with the survey: A - a diagnostic indicator, B - the material component (security medicamentous means and consumable medical supplies), C - medical record (strict adherence MES implementation of medical services), D - a documentary record (professional management of medical documentation), E - ethical index (na satisfaction ienta and parents CMU) define an integral indicator (IP) quality of health of the following expressions services: FE = (A · K + B · K + C · K + D · K + E · R), where A - a diagnostic indicator, B - material value (security necessary medication and supplies for medical purposes), the C - medical record (strict observance of MES implementation of medical services), D - a documentary record (professional management of medical documentation), E - ethical index (patient satisfaction and parents CMU) K, K, K, K, K - specific weight parameters defined respectively K = 0.2 (20%), R = 0.25 (25%), K = 0.3 (30%), K = 0.1 (10%), K = 0 , 15 (15%), determined by the quality control result level of medical services: 2,85≤IP≤3 points - excellent level of CMU; 2,40≤IP 2.85 - a good level of CMU; 1,80≤IP 2.40 - a satisfactory level of the Cabinet of Ministers; 1,20≤IP 1.80 - a relatively satisfactory level of CMU; SP 1.20 - unsatisfactory level of CMU.