METHODS AND APPARATUS FOR DETERMINING OUTCOMES OF ON-LINE CONVERSATIONS AND SIMILAR DISCOURSES THROUGH ANALYSIS OF EXPRESSIONS OF SENTIMENT DURING THE CONVERSATIONS

摘要

Systems and methods for automatically analyzing on-line conversations or similar discourses among individuals and determining through such analyses outcomes of the conversations as evidenced, for example, by expressions of sentiment during the conversation. Sentiments are derived from analyses of intentions of a user as expressed in an on-line conversation or other user generated content (UGC). These intentions are identified and subsequently acted upon, for example by making others aware of the conversation and suggesting possible responses to the UGC. The intention signals derived from the UGC may also be used to fashion or update a user profile or inform a broader view of the individual associated with the UGC.