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ISSUE ESCALATION BY MANAGEMENT UNIT

机译:管理部门进行问题升级

摘要

Monitoring the health status of a distributed storage network (DSN) can include obtaining first status information indicating a first operational status of at least one DSN memory at a first point in time, the first operational status indicating one or more first operational issues. Second status information indicating a second operational status of the at least one DSN memory at a later point in time is obtained. The first operational status is compared to the second operational status to identify outstanding operational issues, e.g. issues that are indicated in both the first status information and the second status information. Each outstanding operational issue is mapped to an impact category, and an escalation level is determined based, at least in part, on the impact category. Notifications for a particular issue can be sent based on the escalation level for that issue.
机译:监视分布式存储网络(DSN)的健康状态可以包括在第一时间点获得指示至少一个DSN存储器的第一操作状态的第一状态信息,该第一操作状态指示一个或多个第一操作问题。获得第二状态信息,该第二状态信息指示至少一个DSN存储器在稍后的时间点的第二操作状态。将第一操作状态与第二操作状态进行比较,以识别未解决的操作问题,例如:在第一状态信息和第二状态信息中都指出的问题。将每个未解决的运营问题映射到影响类别,并至少部分基于影响类别确定升级级别。可以基于该问题的升级级别发送针对特定问题的通知。

著录项

  • 公开/公告号US2017249205A1

    专利类型

  • 公开/公告日2017-08-31

    原文格式PDF

  • 申请/专利权人 INTERNATIONAL BUSINESS MACHINES CORPORATION;

    申请/专利号US201715402378

  • 发明设计人 ILIR ILJAZI;

    申请日2017-01-10

  • 分类号G06F11/07;

  • 国家 US

  • 入库时间 2022-08-21 13:49:16

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