METHOD AND APPARATUS FOR ALIGNING CENTRAL RECOMMENDATIONS WITH LOCAL ACTION INTENTIONS

摘要

Approaches are provided for a case management system where a case data structure is stored in a memory device. The case data structure represents characteristics of a case associated with an abnormality detected in an industrial machine or system. A recommendation is transmitted from a central computing device at a central location to a local computing device at a remote location. A transmission is then received from the local computing device, wherein the transmission is indicative of at least one of a recommendation acceptance or a recommendation rejection. In response to receiving the transmission indicative of a recommendation acceptance, the recommendation field is changed to be represented by a new and different name. In response to receiving the transmission indicative of a recommendation rejection, an indication of the recommendation rejection is stored in the recommendation field.