BUILDING MAINTENANCE SYSTEM AND BUILDING MAINTENANCE SUPPORT METHOD

摘要

To provide a swift maintenance service without a maintenance provider residing at a site where a robot is installed and without constructing a maintenance system of a robot system from scratch.SOLUTION: A building maintenance system includes: a facility monitoring terminal 210 that gives an alarm when detecting an abnormality of a monitoring object facility; a facility monitoring server 220 that provides alarm information for a maintenance provider; and a robot control device 110 that can communicate with the facility monitoring terminal and controls one or more robots. The facility monitoring terminal 210 sets the robot control device 110 as a monitoring object, thereby detects a system abnormality relating to a robot system 15 through communication with the robot control device 110, and transmits information including a key for acquiring detailed information on the system abnormality to the facility monitoring server 220 in order to provide the information as alarm information for the maintenance provider.SELECTED DRAWING: Figure 1