UTILIZING A MACHINE LEARNING MODEL AND NATURAL LANGUAGE PROCESSING TO MANAGE AND ALLOCATE TASKS

摘要

A device trains a machine learning model with historical productivity data and skills data to generate a trained machine learning model that determines allocations of tasks to workers. The device receives new task data identifying new tasks to allocate to the workers and performs natural language processing on the new task data to convert the new task data to processed new task data. The device receives, from sensors associated with the workers, real-time productivity data identifying productivity of the workers in completing current tasks assigned to the workers. The device processes the processed new task data and the real-time productivity data, with the trained machine learning model, to determine allocations of the new tasks to the workers, and causes the new tasks to be allocated to the workers by one or more devices and based on the determined allocations of the new tasks.