AUTOMATED ISSUE DETECTION AND RESOLUTION FRAMEWORK FOR ENTERPRISE RESOURCE PLANNING

摘要

In some possible implementations, an operations platform may include one or more memories; and one or more processors, communicatively coupled to the one or more memories, to: monitor a client platform without interacting with a user interface of the client platform; detect an issue associated with the client platform based on monitoring the client platform; determine whether the operations platform has access to a bot to resolve the issue; generate the bot when the operations platform does not have access to the bot; and deploy the bot with regard to the client platform to resolve the issue, wherein the bot is configured to resolve the issue without interacting with the user interface of the client platform.