VECTOR-BASED CHARACTERIZATIONS OF PRODUCTS AND INDIVIDUALS WITH RESPECT TO PROCESSING RETURNS.

摘要

Systems, apparatuses, and methods are provided herein for processing returns. A system for processing returns, comprises a customer profile database, a communication device, and a control circuit. The control circuit being configured to: receive, via the communication device, information on a return item being returned by a first customer associated with a delivery agent, retrieve customer partiality vectors of a plurality of customers associated with the delivery agent from the customer profile database, select a second customer from the plurality of customers based on the partiality vectors of the second customer, and instruct the delivery agent to reroute the return item from the first customer to the second customer.