SERVICE SELF-SERVICE HANDLING METHOD AND APPARATUS, STORAGE MEDIUM, AND SMART DEVICE

摘要

A service self-service handling method and apparatus, a storage medium, and a smart device, comprising: receiving user information inputted by a user, and determining the information type of the user information (S101); acquiring the type of service to be handled of the user (S102); if the type of the service to be handled is an account opening service, then on the basis of the information type of the user information, displaying a list of names of account opening transaction institutions (S103); if the type of the service to be handled of the user is a service other than an account opening service, then on the basis of the user information, connecting to a transaction institution back-end corresponding to the user information (S104). The present technical solution supports users handling the services of multiple transaction institutions across industries and regions on a self-service terminal, preventing having to rush around, and saving time and money.