Artificial intelligence for a vehicle service ecosystem

摘要

A service ecosystem for vehicles that includes various components that are connected to a cloud. One or more technicians wearing headsets can be verified and authenticated by the cloud to work on vehicles based on the technician's biometric information and on the vehicle service requested. The service ecosystem may provide instructions to the technicians to perform the vehicle service. The cloud may also provide requested technical service information to the technician and a service advisor and help to load balance technician so that the service can be completed as scheduled.