Diagnosis of data center incidents with augmented reality and cognitive analytics

摘要

One embodiment provides a method for diagnosing data center incidents including receiving a data center incident report including information technology (IT) device incident information. Augmented reality (AR) is applied for an AR interface for receiving incident evidence information based on the IT device incident information. The incident evidence information is sent to a cognitive analytical process. Using the cognitive analytical process, statistical inference is determined and an incident diagnosis recommendation including analytical results is generated. The analytical results are received by the AR interface for determining a root cause of the incident report.