System and Method for Improving Sales Force Performance

摘要

A sales force performance system, particularly in the form of computer software, is used to provide a roadmap to sales teams, including salesperson, managers, executives and owners, to develop best practices and enhance sales metrics within a company or industry. The computer system collects data from sales professionals, including sales people, managers, and executives, assigns numerical values to sales activities, and creates a numerical V value that is provided to a specific customer by the sales force. The system is based on the following equation: V=(R+M+E+Ri−P)× CE. In the equation, the variables have numerical values where V is a score of between 0 and 100, R means relationship, M means monetary benefit, E equals efficiency, Ri is risk, P is a value for pain of change, and CE is a numerical value for customer experience expectation.