ELECTRONIC DEVICE, METHOD FOR SCHEDULING CAR INSURANCE INVESTIGATION TASKS BASED ON TRAFFIC FACTOR, AND STORAGE MEDIUM

摘要

An electronic device, a method for scheduling car insurance investigation tasks based on a traffic factor, and a storage medium. The method comprises: after receiving a claim request associated with a car insurance case, acquiring information of the car insurance case (S100); determining an investigation task for the case and investigators matching the investigation task, and respectively acquiring second geographical locations at which the respective matched investigators are currently located (200); respectively determining travel routes between a first geographical location and the second geographical locations, and acquiring traffic factors of the respective determined travel routes; inputting the acquired traffic factors of the respective travel routes to a gradient boosting decision tree model to decide a travel route with the least travel time from the respective determined travel routes (S300); and determining the investigator and assigning the investigation task for the case thereto (S400). The invention can eliminate unexpected factors that prevent investigators from arriving accident sites on time according to traffic factors, thereby ensuring that cases are timely and accurately dealt with, and accordingly increasing service satisfaction of clients.