SNS METHOD AND SYSTEM FOR PROVIDING YOUTH COUNSELING SERVICE WITH SOCIAL MEDIA CHANNEL

摘要

Provided is a social network service (SNS) interworking youth integrated counseling service comprising: a consultation gateway server which receives consultation data through at least one among a social medium, a web page, and an application page from a counselee terminal, analyzes text of the received consultation data and connects to a counselor terminal, and provides connection for storing a consultation history between the counselor terminal and the counselee terminal as history data; a consultation server which manages a state of a counselee assigned to the counselor terminal, assigns and connects the counselor terminal when a counseling request exists from the counselee terminal, and categorizes and manages the consultation history received from the consultation gateway server; and a counselor server which manages the consultation history and information of the counselee, manages a third-party consultation linking the counselee with an expert, and manages the schedule of a counselor.