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Evaluation of the Quality of Services Provided by Selected Hospitals in Tehran City using the SERVQUAL Model

机译：评估使用SEVEQUAL Model的德黑兰市所选医院提供的服务质量

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Nabi Omidi; Mohammad Reza Omidi; Heshmatollah Asgari; Karam Khalili;
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年度 2017
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1. Evaluating patients’ perception of service quality at hospitals in nine Chinese cities by use of the ServQual scale [J] . Min, Li, Douglas, 亚太热带生物医学杂志：英文版 . 2015 ,第006期

机译：使用ServQual量表评估患者对中国9个城市医院服务质量的看法
2. Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Iran) [J] . Maryam Mashhadiabdol, Seyed Mojtaba Sajadi, Kambiz Talebi International Journal of Services and Operations Management . 2014 ,第2期

机译：基于模糊SERVQUAL逻辑分析客户的看法与员工对服务质量的期望之间的差距（案例研究：伊朗德黑兰的Mofid儿童医院）
3. Service Quality Evaluation Method of City Shared Bicycles Based on SERVQUAL Model [J] . Wang Shengjin, Wang Jichuan E3S Web of Conferences . 2021 ,第a期

机译：基于ServQual模型的城市共用自行车服务质量评价方法
4. SERVQUAL-Based Evaluation Study on the Quality of Community-Based Service Provided by University-Affiliated Stadiums [C] . Yang Xin-sheng, Zhu Yong-yue 2010 International Conference on Management and Service Science . 2010

机译：基于SERVQUAL的大学附属体育场所提供的社区服务质量评估研究
5. An assessment of the applicability of SERVQUAL dimensions as customer-based criteria for evaluating quality of services in an academic library. [D] . Nitecki, Danuta Ann. 1995

机译：评估SERVQUAL维度作为基于客户的标准来评估大学图书馆中的服务质量的适用性。
6. Measurement of Quality of Educational Hospital Services by the SERVQUAL Model: The Iranian Patients’ Perspective [O] . Satar Rezaei, Behzad Karami Matin, Khalil Moradi, 2016

机译：用SERVQUAL模型衡量教育医院服务质量：伊朗患者的观点
7. ANÁLISE DA QUALIDADE DO SERVIÇO PRESTADO EM UMA UNIDADE DE AVC DE UM HOSPITAL PÚBLICO DA CIDADE DE FORTALEZA-CE: APLICAÇÃO DA ESCALA SERVQUAL / ANALYSIS OF THE QUALITY OF THE SERVICE PROVIDED IN A STOKE UNIT OF A PUBLIC HOSPITAL IN THE CITY OF FORTALEZA-CE: APPLICATION OF THE SERVQUAL SCALE [O] . Lorenzo dos Santos Maniva Costa, Lucas de Souza, Consuelo Helena Aires de Freitas, 2021

机译：在Fortaleza-Ce公立医院的笔划单元中提供的服务质量分析：在Fortaleza-Ce市的公立医院斯托克单位提供的服务质量/分析的尺度/分析：应用SEMQUAL比例

Evaluation of the Quality of Services Provided by Selected Hospitals in Tehran City using the SERVQUAL Model

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