Federal Emergency Management Agency: Workforce Planning and Training Could Be Enhanced by Incorporating Strategic Management Principles.

摘要

FEMA, within the Department of Homeland Security (DHS), employs a workforce of over 18,000 people, who are responsible for leading and supporting the nation in preparing for, protecting against, responding to, recovering from, and mitigating all hazards. GAO reported in 2007 and 2011 that changes in FEMA's workforce, workload, and composition have created challenges in FEMA's ability to meet the agency's varied responsibilities and train its staff appropriately. GAO was asked to review FEMA's workforce planning and training efforts. This report addresses: the extent to which FEMA has (1) integrated its workforce planning and training efforts, (2) incorporated strategic management principles into these efforts, and (3) systematically gathered workforce and training data to inform its human capital decisions. GAO reviewed relevant documentation that describes FEMA's agencywide workforce planning and training efforts, such as the agencys strategic plan, reviewed and assessed FEMA's strategic planning documents, and interviewed DHS and FEMA program and regional office officials.