Training Manual on Case Assessment and Case Planning for Child Welfare Workers

摘要

The goals of this four - unit training module for child welfare workers are increasing awareness of a systematic approach to problem solving and improving skills in communications, making multidimensional case assessments, developing achievable case plans, and conducting the termination process. The materials were tested in two county child welfare departments in California in 1983. The first unit on communications skills describes methods of achieving rapport with clients and barriers to effective communication. Unit two outlines steps in a systematic problem solving process as well as steps in case assessment. It also addresses problems with the involuntary client. The next unit details guidelines for appropriate goals selection, goal statements, and the contract between worker and client. The last unit on termination emphasizes that this stage should be discussed as an upcoming event at least 6 weeks before it actually occurs. The section also examines clients' attitudes toward termination, evaluating client progress, and formulating client strategies for future problem solving. Each unit provides instructions for exercises, films, and handouts that are used with the course and references. The training module can be administered within 10 - 13 hours. The appendices contain a set of handouts, pretests and posttests for evaluation purposes, a list of audiovisual materials, and an annotated bibliography.