Total Quality Management Plan: Office of Installation Services and Environmental Protection.

摘要

This document describes the DLA Office of Installation Services and Environmental Protection TQM implementing plan. The objective of this plan is to install the principles of total quality as an ongoing way of accomplishing all tasks, both internally and with customers and suppliers. The document identifies specific improvement efforts and completion target dates. Keywords: Continuous process improvement; Real property maintenance program; Military construction program; Master planning; Family housing; Base supply; Operating equipment maintenance; Equipment pool operations; Environmental protection programs; Safety and occupation health programs. (KR)