Operational ChallengesAffecting Bed Bug Work

摘要

One thing is for sure. Bed bug re-surgence has sur-prised us all; and as an industry, we didn't havea strat-egy. The technical experts and university consultants jumped in and talked about the biology and technical challenges. Yet, operational issuesoften have been neglected. After all, we are in business to solve our customers' problems but at the same time we need to make sure that any decisions we make are good for business.Let's not downplay the value of technical expertise. Without technical expertise we couldn't successfully handle bed bugs. Yet, without business expertise, we would just be collecting bed bug facts and control measures with no benefit to our livelihood.So, technical materials abound in the industry, yet business viewpoints are scattered and vague. So, it is vital to look at operational issues that affect bed bug programs.