Collaborative co-design: A user-centric approach for advancement of organizational learning

摘要

Purpose – This paper aims to describe the use of collaborative co-design activities to advance strategic planning assessment efforts by staff members of the merged (city-university) Dr Martin Luther King, Jr Library in California's Silicon Valley. Design/methodology/approach – The activities use action research approaches rather than traditional approaches which rely on gathering library-centric data to assess organizational effectiveness. The paper also reports on staff members' application of Learning 2.0 competencies to co-create physical places and virtual spaces which enable learning for and with users.